I recently finished the essay on the integration of “total cost of ownership”/”total cost of procurement” within Kaplan & Norton’s “Balanced Scorecard”. At the moment is just a preliminary version and regretfully only available in Spanish (I’m hoping to have the final version ready in English soon). By the moment, here you have!
Title: Procurement Process Efficiency Analysis: Looking for a Managerial Monitoring Tool .
Abstract: By means of the procurement process analysis and the deviations of the optimal behaviours associated to the company’s strategy, a monitoring process is proposed. We base our proposal on the total cost of ownership in order to offer a synthetic procurement index for the balanced scorecard.
Keywords: procurement efficiency, total cost of ownership, balanced scorecard, data envelopment analysis.
JEL Classifications: D21, L21, M10.